Our guarantees
Photos of every unit
Every unit we work on is photographed before and after. You get the photos with your report on WhatsApp.
No gas top-up without proof
We only top up refrigerant gas when the pressure gauge reading is low. We show you the reading before and after, and the top-up is charged at the published price only after you approve it.
On time or S$15 off
If our crew arrives after the end of your confirmed time window, S$15 comes off your bill. This doesn't apply if you asked us to change the time on the day, or if access to your home or condo was delayed.
Free re-service within 30 days
If a unit we serviced isn't cooling properly or is dripping within 30 days of our visit, we come back and fix it at no charge. Faults in parts (for example a failed compressor, PCB or fan motor) are not covered, but we'll tell you what we find and quote before any repair.
No extra work without your OK
If the crew recommends extra work, you get a photo and the price first. Nothing extra is done or charged unless you approve it.